Security

Entity: Cognitive AI Solutions LLC — 30 N Gould St, Sheridan, WY 82801, USA. Operating under the brand “React AI Labs”. Contact: sales@reactailabs.com.

1. Overview

We implement reasonable technical and organizational controls appropriate for a training and tooling provider. Security is shared: customers must safeguard their accounts, API keys, and environments.

2. Controls (Summary)

• Access Management: least privilege, MFA for admin systems.
• Encryption: TLS in transit; encryption at rest for hosted storage where applicable.
• Network & App Hardening: firewalling, dependency updates, and secure defaults.
• Monitoring & Logging: basic audit logs for admin actions.
• Backups & Continuity: periodic backups for critical configurations.

3. Customer Responsibilities

• Protect credentials and API keys; rotate them; use environment variables.
• Comply with our Terms and Acceptable Use.
• Limit access to authorized personnel and secure your own infrastructure.

4. Payments & PCI

Payments are processed by third-party processors. We do not store full card numbers and are not a PCI DSS service provider.

5. Incident Handling

If we discover a security incident affecting you, we will notify you without undue delay at your account email and provide available information and remediation guidance.

6. Vulnerability Reporting

Report suspected vulnerabilities to sales@reactailabs.com. Do not publicly disclose before remediation. No bug bounty is offered at this time.

7. Changes

We may update this page to reflect improvements to our security posture.